KPI Analysis / measure what matters
In addition to measuring financial performance, analysis-one enables the measurement and monitoring of non-financial key
performance indicators (KPIs). These KPIs are completely customizable to suit any specific industry and business. Common
KPIs may include client and staff satisfaction, sales conversions, waste, rework and many others…. By examining KPIs (lead)
performance metrics and Financial (lag) performance metrics side-by-side, decision makers are provided a powerful framework
for understanding the role ‘lead' indicators play in driving the future financial performance. KPI Analysis Tools within
analysis-one include: KPI Scorecard, Lead/Lag Analysis and Trend Analysis (as seen below)
Define a custom KPI by specifying a description and unit of measure. Set targets and weightings to then measure and monitor
via the KPI Scorecard.
Record commentary about events or actions which have impacted on performance, then document and communicate initiatives
undertaken to improve results.
Our experience tells us that if ‘lead indicators’ are measured and managed, the ‘lag indicators’ often take care of themselves.